I wish I had never set up my account with James Hay. Nothing seems to work the way it should, their processes are ridiculous. AVOID
Absolutely dreadful company to deal with, no response to general queries, constantly dealing with different members of staff who routinely blame the last person you spoke to for not doing what you have asked. Sadly there are not many companies that do what they do so I guess they rely on the fact you cant really go anywhere else. If I ran my company like this we would be bust ! Avoid at all costs ! (unless you really have nowhere else to go)
Generally awful - high staff turnover means you never talk to the same person twice, I have had 2 (upheld) complaints with them. I would love to move my SIPP from this useless company but unfortunately due to sky-high exit costs I can't. Avoid them and take your money elsewhere
Great SIPP, quality company.
Absolutely useless and incompetent to boot. Avoid
James Hay Partnership is a UK Insurance Agency based in Salisbury, South West England. James Hay Partnership is located at Dunns House, St Paul's Rd, Salisbury SP2 7BF, UK.
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