Pretty good food but staff and service is disappointing. Went for a roast on Sunday and enjoyed it except for some undercooked veg, the staff were disorganised and one older lady was unwelcoming which will out us off visiting again any time soon. Such a shame as the younger waitresses were smiley and helpful!
Great atmosphere, great quality of service and the food was absolutely amazing. I had the rump steak with chips and garlic butter and it was beautiful. 10/10 would return!
Rump steak was amazing... the nicest I'd tasted in a long time but a star lost for the pudding. Brownie was hard in the middle and compote tasted funny with hard bits of what tasted like liquorice? Nice decor and good atmosphere. Staff were friendly and efficient. Well worth a visit.Update* four of us went back again this weekend. Again, the starter and main course was excellent but the puddings were awful. Lumpy custard was inedible. Did feedback to the restaurant afterwards but just said they hope to see us again. Another star lost and probably our custom.
What a wonderful hotel. We had an amazing time and the food and friendly staff are a real credit. I have stayed in Salisbury a few times and this is by far the best place to stay
Great food. Cocktails were okay. Cozy environment, great wine list. Customer service was a little confusing/lacking. Never had the same person come to our table twice. No follow up once our food was served until asked if we wanted dessert nor offered follow up drinks until then.
The Chapter House is a UK Lodging based in Salisbury, South West England. The Chapter House is located at 9-13 St John's St, Salisbury SP1 2SB, UK.
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